Expense entries in the Android app for the current month suddenly disapeared.

partenovi
Nov 10th, 2011
All my expense entries for the current month suddenly dissapeared from the Android App.
It says "No expenses found".
When I create an entry it not dispalyed as well, but goes online to the website!
If I select previous month I see the list for that particular month.

Just FYI on the website all info is in tact.

10x.
support
Nov 10th, 2011
I think I know what you are seeing and it is definitely a usability issue. In the Android App, say you pick a past month and you see a list of expenses in the past month (in your case, there was nothing and so the list says, No expenses found), now you click Add and here the default date is set to today (present month), you save your new expense in the present month, it gets saved, but the list still shows the past month and says No expense found. I think the right thing would be to show the list for the month the new expense was added to and that way, the user sees that the expense entry was indeed saved.

Is this what your scenario?

But like you said, in the Online mode, nothing gets saved in your phone and since you see the entry in the webapp, the entry was made.
partenovi
Nov 10th, 2011
No, this is not my scenario.
I do not see any expenses for November in Android app. The list was full today but suddenly something went wrong and all entries disappeared!
I could not recover it ( tried re-installing, clearing data for the app, but the November list is still empty).
If I go back in October I see the expenses for October. If I return to November - no expenses found, which is not true because I have many expenses for November. All of them were listed before the issue happened.

Best regards, Iliya
support
Nov 30th, 2011
This turned out to be a character encoding issue - looks like we don't handle Cyrillic characters well.
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